Shipping policy
At Minglo, we are committed to providing a transparent, reliable, and convenient shopping experience for our customers.
All Minglo sleepwear products are manufactured in China and shipped from our United States warehouse. We carefully inspect and prepare each order before shipment to ensure product quality and a smooth delivery experience.
All returns and after-sales services are handled through our U.S. warehouse, providing customers with a convenient and efficient return process.
We currently provide shipping services only within the United States.
1. Product Manufacturing, Shipping & Return Information
Minglo products are manufactured at our production facility in China and shipped to customers from our warehouse located in the United States.
China Manufacturing Facility:
Minglo Factory Address:
Gaoming Industrial Zone, Chiwei Subdistrict, Puning City, Guangdong Province 515300, China
United States Shipping & Return Warehouse:
Minglo U.S. Warehouse Address:
4320 Broadway, New York, NY 10033, United States
All orders are shipped from our U.S. warehouse after order processing is completed.
All approved returns should be sent to our U.S. warehouse according to our return instructions.
2. Shipping Area
Minglo currently ships only within the United States.
We do not provide international shipping at this time.
Orders can only be delivered to valid residential and commercial addresses within the United States.
3. Order Processing Time
After your payment is successfully confirmed, your order will require:
1–3 business days
for order verification, quality inspection, packaging, and shipment preparation.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Please note:
- Processing time is separate from shipping time.
- Orders placed during holidays, promotions, or peak shopping seasons may require additional processing time.
4. Shipping Rates & Delivery Time
Minglo provides standard shipping and expedited shipping options based on order value.
| Shipping Method | Order Requirement | Shipping Fee | Estimated Delivery Time |
|---|---|---|---|
| Standard Shipping | Orders $100 or more | Free | 5–10 business days after shipment |
| Standard Shipping | Orders under $100 | $6.55 | 5–10 business days after shipment |
| Expedited Shipping | Orders $150 or more | $14.96 | 2–5 business days after shipment |
5. Free Shipping Policy
Customers qualify for free standard shipping when the order subtotal reaches:
$100 or more
Orders below $100 require a standard shipping fee of:
$6.55
The shipping fee will be automatically calculated and displayed during checkout.
6. Expedited Shipping Policy
Expedited shipping is available for eligible orders only.
Customers must have an order subtotal of:
$150 or more
to select expedited shipping.
The expedited shipping fee is:
$14.96
Please note:
Expedited shipping only reduces transportation time. It does not reduce order processing time.
All orders still require:
1–3 business days
for processing before shipment.
7. Shipping Restrictions
Minglo currently ships only within the United States.
We are unable to ship to the following locations:
- International addresses outside the United States
- Military addresses, including APO, FPO, and DPO addresses
- Certain remote or restricted delivery areas
- Locations that cannot receive standard carrier delivery service
- Other special addresses restricted by shipping carriers
Customers are responsible for providing accurate and complete shipping information when placing an order.
8. Tracking Information
After your order has been shipped, tracking information will be sent to the email address provided during checkout.
Please allow:
24–48 hours
for tracking information to become active after shipment.
9. Delivery Delays
Estimated delivery times are provided as a reference only.
Delivery may be delayed due to:
- Severe weather conditions
- Carrier delays
- Holidays
- Incorrect shipping information
- Unexpected transportation issues
Minglo is not responsible for delays caused by circumstances outside our control, but we will assist customers whenever possible.
10. Contact Information
If you have any questions regarding shipping or your order, please contact us.
Minglo Customer Service
Email: info@shopminglo.com
Phone: +1 332-296-6970
Business Hours:
11:00 AM – 7:00 PM (Eastern Time, United States)
U.S. Warehouse Address:
4320 Broadway, New York, NY 10033, United States