Terms of service

Effective Date: July 2026

Welcome to Minglo.

These Terms of Service ("Terms") govern your access to and use of the Minglo website, products, and services.

By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully before using our services.

If you do not agree with these Terms, please do not use our website or services.

1. About Minglo

Minglo is an online retailer specializing in women's sleepwear products.

Our products are:

  • Designed for modern women
  • Manufactured in China
  • Shipped from our U.S. warehouse

Business Information:

Brand Name: Minglo

China Manufacturing Facility:
Gaoming Industrial Zone, Chiwei Subdistrict, Puning City, Guangdong Province 515300, China

U.S. Warehouse Address:
4320 Broadway, New York, NY 10033, United States

2. Website Use

By using the Minglo website, you agree that you will:

  • Use the website only for lawful purposes
  • Provide accurate and complete information when placing orders
  • Not attempt to interfere with website operation
  • Not use the website for fraudulent activities
  • Not copy or misuse website content without permission

Minglo reserves the right to restrict or terminate access to users who violate these Terms.

3. Account Responsibilities

If you create an account with Minglo, you are responsible for:

  • Maintaining the confidentiality of your account information
  • Keeping your login information secure
  • Ensuring all account information is accurate
  • All activities conducted through your account

You should notify us immediately if you believe your account has been used without authorization.

4. Product Information

Minglo makes every effort to ensure that product descriptions, images, colors, sizes, and prices are accurate.

However:

  • Product colors may vary slightly depending on your device display settings.
  • Minor differences in measurements may occur due to manufacturing processes.
  • Product availability may change without notice.

We reserve the right to correct errors, update product information, or modify product availability at any time.

5. Orders and Payments

When you place an order through Minglo, you agree that:

  • All information provided during checkout is accurate.
  • You are authorized to use the selected payment method.
  • You are responsible for reviewing your order before completing payment.

After receiving your order, Minglo may accept or decline the order for reasons including:

  • Product availability
  • Payment verification issues
  • Incorrect order information
  • Suspected fraudulent activity

If an order is canceled after payment, any eligible refund will be processed according to our Refund Policy.

6. Pricing and Availability

All prices displayed on our website are listed in U.S. dollars (USD).

Minglo reserves the right to:

  • Change prices at any time
  • Correct pricing errors
  • Update product availability
  • Cancel orders affected by incorrect pricing information

Customers will be notified if significant changes affect their order.

7. Shipping Policy

Minglo ships orders according to our Shipping Policy.

Our products are manufactured in China and shipped from our U.S. warehouse.

Shipping availability:

  • United States only

Shipping fees, delivery times, and restrictions are described in our Shipping Policy.

By placing an order, you agree to the shipping terms provided on our website.

8. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Customers should review our Return & Refund Policy before purchasing.

Minglo reserves the right to refuse returns that do not meet the stated return requirements.

9. Intellectual Property Rights

All content on the Minglo website, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Website designs
  • Text content
  • Graphics

is owned by Minglo or used with proper authorization.

You may not reproduce, distribute, modify, or use our content without written permission.

10. Third-Party Services

Minglo may use third-party services, including:

  • Payment providers
  • Shipping companies
  • Analytics services
  • Marketing platforms

These third-party services operate under their own terms and privacy policies.

Minglo is not responsible for the practices or policies of third-party services.

11. Limitation of Liability

To the maximum extent permitted by law, Minglo shall not be responsible for:

  • Indirect losses
  • Business interruptions
  • Delays caused by third parties
  • Events beyond our reasonable control

Our responsibility is limited to the amount paid by the customer for the relevant order.

12. Force Majeure

Minglo is not responsible for delays or failures caused by events beyond our reasonable control, including:

  • Natural disasters
  • Severe weather
  • Transportation interruptions
  • Government actions
  • Other unexpected events

13. Changes to These Terms

Minglo reserves the right to update or modify these Terms at any time.

Changes will become effective when posted on this page.

Customers are encouraged to review these Terms periodically.

14. Governing Law

These Terms shall be governed and interpreted according to applicable laws.

Any disputes arising from these Terms shall be handled through appropriate legal channels.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Minglo Customer Service

Email:
info@shopminglo.com

Phone:
+1 332-296-6970

Business Hours:

11:00 AM – 7:00 PM (Eastern Time, United States)

U.S. Warehouse Address:

4320 Broadway, New York, NY 10033, United States